Length: 1 hr 25 mins
Apartment firms and residents alike are facing a new threat as scammers take advantage of the COVID-19 crisis to steal financial and personal information from Americans. Given the scale of the threat, the Federal Trade Commission (FTC) now provides best practices and tools to aid multifamily firms and residents in their efforts to protect themselves. Apartment firms can utilize these resources to ensure that residents and their employees do not fall victim to scammers.
Join NMHC’s Senior Director of Government Affairs Julianne Goodfellow for a conversation with FTC Consumer Education Specialist Lisa Lake about how to be on guard against scams during the pandemic and recovery.
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Segments
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- Welcome and Overview: 01:40
- About the FTC: 04:39
- Coronavirus Scams: 11:26
- Imposter Scams: 30:52
- Government Imposters: 1:01:00
- Free Materials to Use and Share: 1:17:08
Speakers:
Julianne Goodfellow
Senior Director, Government Affairs
NMHC
Lisa Lake
Consumer Education Specialist
FTC
